
PREORDER TIME IS OVER!
Thank you for your support!
We will host leftover sales at a later date
- Zero & Minkas
✦ Where do you ship from? ✦
Spain and Portugal, Europe
✦ Do you ship worldwide? ✦
Yes! If your country is not available as a shipping option, please email (theartofminkas@gmail.com) before completing your order.
You will be notified and refunded in case your order can not be shipped to your country.
✦ What's the status of USA shipping? ✦
US ORDERS: Due to the new tariff De Minimis legislation, most europe carrier services are unable to ship to the US. We are looking into it and hopefully will find a solution until the end of October. Your order will be on hold until we know what's the best option to ship it to you. If we are unable to ship your orders, you will be refunded. To previously placed orders: We will keep you updated and will contact you via email once we have more information from official sources!
US UPDATE: Please check spam and inbox. We have emailed all costumers with options in case we are unable to ship your calendars. We will be able to at the very least ship stickers and postcards, but as for the calendar, we are still talking to our carrier provider.
US UPDATE 8/OCT: We have been informend that shipping to the US will be subjected to DDP - Delivery Duty Paid! So your packages will have an extra charge of 15% tariff plus a flat fee, which means you won't have any surprise import duties or taxes at your doorstep. We are currently making a test shipment to verufy the value of packages, but we will only know the results by the end of October. At such time, we will email costumers. If we are unable to cover the additional costs, we will ask costumers to pay the DDP tariff partially (4€ to 6€) and we will cover the rest of the cost ourselves.
✦ Canada is on strike, what will happen to my order? ✦
Canada orders will be on hold until we can ship them! We are hoping that we will be able to send your orders until the end of december. Waiting for further developments.
✦ What are the payment options? ✦
Paypal or Card!
You don't need a Paypal Account if you don't have one!! Just select "Paypal Checkout" after writting your address and a popup will appear with a button for "Pay with Debit ot Credit Card" under "Log In". If this option isn't working, try switching devices or changing the mobile/desktop mode!
✦ When are orders shipped? ✦
You will be notified in your email when your order has been shipped!
Orders will be shipped in batches!
The first batch will be shipped in September and the second batch will be shipped in October.
More shipping information will be available at checkout.
Digital zines sent until 10th October (There was a delay)
✦ How long will it take to receive my order after batch has been shipped? ✦
Spain - 1 to 20 business days
Europe - 5 to 30 business days
International - 15 to 50 business days
✦ What is this store's shipping, return and exchange policy? ✦
Most orders will be sent with tracked shipping. If your order hasn’t arrived, please send us an email. (theartofminkas@gmail.com)
We do not accept returns or exchanges, unless the wrong item has been shipped.
✦ Can orders be picked at conventions? ✦
Yes! For now, we have Japan Weekend Madrid on september as a pickup option for orders.
✦ Can we get the stickers indivually? ✦
We won't have the stickers as a separate listing during preorder time. We will consider this option for leftover sales
